MyUNB WiFi: Windows Laptops

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To determine which version of Windows you are running, press the Windows key on your keyboard and type winver into the search field, then press enter. Please note that these instructions assume an active IT account.

Follow the instructions for your version of Windows below:

Contents

Windows XP

Not all models of computers running XP are compatible with the wireless network. Make sure your machine meets the minimum requirements.

Minimum system requirements:

  • Windows XP Professional or Windows XP Home
  • Windows XP Service Pack 2 (or greater) installed
  • a 802.11b, 802.11g, or 802.11a wireless card with a driver that supports WPA
Follow these instructions to connect your Windows XP laptop to the UNB wireless network:
  • Click the Start button and select Control Panel from the Settings menu.
  • Double-click Network Connections.
  • Right-click the icon for your wireless card and the Wireless Network Connection Properties box will pop up.
  • Click on the Wireless Networks tab and ensure that the box next to Use Windows to configure my wireless network settings is checked.

Xp1.png

  • Now look down in the Preferred Networks section. If there are any UNB networks listed here, highlight them and click Remove.
  • Click the Add button to start manually configuring the wireless network.

Xp2.png

In the Wireless network properties window that appears, make sure the Association tab is selected and enter the following information:

  • Network name (SSID): myUNB WiFi
  • Network Authentication: WPA2
  • Data encryption: AES


  • Now click on the Authentication tab in the same window.
  • Next to EAP type, select Protected EAP (PEAP).
  • Click Properties – a new window will appear.
  • Uncheck the box next to Validate server certificate.
  • Further down in the window, click the Configure… button next to Secured password (EAP-MSCHAPv2).


Xp3.png


  • Make sure the Automatically use my Windows logon name and password (and domain if any) box is unchecked and then click OK.


Xp4.png


  • Back on the Authentication tab for Wireless network properties, make sure both options are UNCHECKED.


Xp5.png


  • Click OK.
  • If you are within range of the wireless network, you should now see a balloon pop up above the system tray. Click this balloon.


Xp6.png


  • Enter your UNB LoginID and password. Leave Logon Domain blank. You should now be connected to myUNB WiFi


Windows Vista

Vista is not fully supported, please use the instructions for XP.


Windows 7

  • Click on the wireless icon in the system tray.
  • Select myUNB WiFi from the list of networks.


Win71.png


  • Enter your UNB Login ID and UNB password when prompted.
  • Click Connect on the certificate warning.


Win72.png


Windows 7 Troubleshooting

Manual Connection

If you are having difficulty getting your Windows 7 machine to connect, try setting up a manual connection. If you have already attempted to connect to myUNB WiFi make sure to remove that network from Manage Wireless Networks in your Control Panel.


  • Press the Windows key.
  • Start typing "Network and Sharing Center" and select that item from search results.


Mwin71.png


  • Click on Set up a new connection or network.
  • Now click on Manually connect to a wireless network and then Next.


Mwin82.png Mwin83.png


  • You will now set up the connection using the following information:


Mwin84.png
  • Network name: myUNB WiFi

(make sure that you type in the network name exactly as you see it in the list of networks)

  • Security type: WPA2 Enterprise
  • Encryption type: AES
  • Security key: leave blank
  • Check Start this network automatically.
  • Click Next.


  • A window will pop up to tell you the connection was successfully added.
  • Click on Change connection settings in the middle of that screen.


Mwin85.png


  • The network properties windows will appear. Select the Security tab.
  • Do not change anything on this screen. Click on Settings next to the authentication method options.


Mwin86.png


  • On the next screen (Protected EAP Properties), uncheck the box next to "Verify the server's identity by validating the certificate."
  • Now click on the Configure... button next to the EAP-MSCHAP v2 authentication method.


Mwin8eap.png


  • In the new window, make sure to uncheck "Automatically use my Windows logon name and password (and domain if any)."


Mwin7-eap.png


  • Click OK.
  • Click OK on the Protected EAP Properties window.
  • Select Advanced settings back on the myUNB WiFI Wireless Network Properties window.


Mwin88.png


  • In the new window, make sure Specify authentication mode is selected and choose User authentication from the list.
  • Now click Save credentials.


Mwin89.png


  • Enter your UNB loginID and UNB password in the next window. Make sure they are correct.
  • Click OK.


Mwin810.png


  • Click OK again in the myUNB WiFi Properties window.
  • Click Close on the remaining window.
  • Go back to your list of networks and click on myUNB WiFi if Windows does not automatically connect.
  • You should now be connected to the wireless network.


Preferred Networks

Still having issues? Make sure myUNB WiFi is your preferred network at UNB.

  • Open Network and Sharing Center from your Control Panel (or search for it in the start menu).
  • On the left-hand side of the Network and Sharing Center, click Manage Wireless Networks.
  • In the list of previously connected wireless networks, change the priority of myUNB WiFi by selecting it and clicking Move Up until it is at the top of the list.

While you are looking at your wireless networks, remove any old UNB networks to prevent your computer from trying to automatically connect to them. If you see any of the following networks, highlight them and select Remove:

eduroam
Guest@UNB
Quickstart@UNB
Setp-myUNB WiFi
guestUNB WiFi
Wireless@UNB

SecureW2

If you are having difficulty getting connected on Windows 7 and have previously been connected at UNB, check to see if you have the program SecureW2 installed.

If this is installed, uninstall the program from the Control Panel in Add/Remove Programs (you will find it listed under Novell SecureW2) and DO NOT save configuration profiles when you are asked.

Restart your computer and try to connect to myUNB Wifi again.


Windows 8

  • Click on the wireless icon in the system tray of your desktop view.
  • Select myUNB WiFi from the list of networks.


Win81.png


  • Check connect automatically.


Win82.png


  • Enter your UNB Login ID and UNB password (you may be prompted more than once).
  • Click Connect on the server identity warning (this may also appear several times, click connect every time).


Win83.png

Windows 8 Troubleshooting

Manual Connection

If you are having difficulty getting your Windows 8 machine to connect, try setting up a manual connection. If you have already attempted to connect to myUNB WiFi, right click the network name and choose Forget before following these steps:


  • Press the Windows key.
  • Start typing "Network and Sharing Center" and select that item from search results.


Mwin81.png


  • Click on Set up a new connection or network.
  • Now click on Manually connect to a wireless network and then Next.


Mwin82.png Mwin83.png


  • You will now set up the connection using the following information:


Mwin84.png
  • Network name: myUNB WiFi

(make sure that you type in the network name exactly as you see it in the list of networks)

  • Security type: WPA2 Enterprise
  • Encryption type: AES
  • Security key: leave blank
  • Check Start this network automatically.
  • Click Next.


  • A window will pop up to tell you the connection was successfully added.
  • Click on Change connection settings in the middle of that screen.


Mwin85.png


  • The network properties windows will appear. Select the Security tab.
  • Do not change anything on this screen. Click on Settings next to the authentication method options.


Mwin86.png


  • On the next screen (Protected EAP Properties), uncheck the box next to "Verify the server's identity by validating the certificate."
  • Click OK.


Mwin87.png


  • Select Advanced settings back on the myUNB WiFI Wireless Network Properties window.


Mwin88.png


  • In the new window, make sure Specify authentication mode is selected and choose User authentication from the list.
  • Now click Save credentials.


Mwin89.png


  • Enter your UNB loginID and UNB password in the next window. Make sure they are correct.
  • Click OK.


Mwin810.png


  • Click OK again in the myUNB WiFi Properties window.
  • Click Close on the remaining window.
  • Go back to your list of networks and click on myUNB WiFi.
  • Check the box next to Connect automatically and then click Connect.


Mwin811.png


  • You should now be connected to the wireless network.